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Frequently Asked Questions
Find answers to common questions about our services, guarantees, and policies.
1
About Cleaning Services
Does Gift4mum guarantee for a quality service?
Does Gift4mum Green Cleaning guarantee to get my bond back?
Should we make an appointment before you come to clean?
Do you have a reference?
Does Gift4mum supply all cleaning products?
Do I have to be at home for your visits?
What should I do before you arrive?
Will you send the same cleaning crew each time?
Are you okay with pets while working around them?
How much do your services cost?
Do your house cleaners accept tips?
What do green cleaning services mean?
How a green cleaning service protects our health better?
2
Handling Problems and Payment
Is Gift4mum insured and bonded?
What happens if Gift4mum's cleaners have an accident in my home?
What if I am not happy with the quality?
How much is the cancellation fee?
Can I skip or reschedule an appointment?
How and when do I pay for my cleaning services?
What if my scheduled cleaning service falls on a holiday?
